Global ECM provides EDM solution for Hotels
Global ECM Solutions provides an Electronic Document Management system for hotels, spas and other leisure facilities. With increasing scrutiny and legal obligations on the handling of personal data under GDPR and the Data Protection Act 2018, this solution provides the security and management tools to help ensure guest, visitor and employee information is processed in a compliant manner.
This includes Global’s Hotel Check-In Digital Signature System, which is a simple, intuitive and easy-to-use solution that enables hotel reception staff to instantly capture original signatures of hotel guests during the check-in process on a tablet device, e.g. an iPad.
A document management system will store the registration card as a PDF, as well as documents such as scanned copies of payment receipts and proof of identity. The system can also be used to facilitate the storage, processing and retrieval of other documents such as contracts, purchase invoices, personnel and training records, retail receipts and facilities management records.
Benefits will include:
– Shorter queues at reception
– Automated capture of ID Documents
– Signature capture
– Ability to promote other hotel services at the point of registration
– Purchase invoice approval automation
– Elimination of paper records
– Reduction of storage and printing costs
– Two-way integration with a PMS solution
– The application of record retention policies
– Compliance with Data Protection obligation for the processing and protection of personal data
Contact us to arrange an initial discussion.