Global ECM provides EDM solution for Hotels

Global ECM Hotel Registration Form

Global ECM Hotel Registration Form

Global ECM Solutions provides an Electronic Document Management system for hotels, spas and other leisure facilities. With increasing scrutiny and legal obligations on the handling of personal data under GDPR and the Data Protection Act 2018, this solution provides the security and management tools to help ensure guest, visitor and employee information is processed in a compliant manner.

This includes Global’s Hotel Check-In Digital Signature System, which is a simple, intuitive and easy-to-use solution that enables hotel reception staff to instantly capture original signatures of hotel guests during the check-in process on a tablet device, e.g. an iPad.

Global ECM Hotel Registration Signature Form

Global ECM Hotel Registration Signature Form

A document management system will store the registration card as a PDF, as well as documents such as scanned copies of payment receipts and proof of identity. The system can also be used to facilitate the storage, processing and retrieval of other documents such as contracts, purchase invoices, personnel and training records, retail receipts and facilities management records.

Benefits will include:

– Shorter queues at reception

– Automated capture of ID Documents

– Signature capture

– Ability to promote other hotel services at the point of registration

– Purchase invoice approval automation

– Elimination of paper records

– Reduction of storage and printing costs

– Two-way integration with a PMS solution

– The application of record retention policies

– Compliance with Data Protection obligation for the processing and protection of personal data

Contact us to arrange an initial discussion.

Laserfiche Recognized as a Strong Performer in Independent Analyst Report on ECM Content Platforms

Laserfiche announced that it has been named a Strong Performer in The Forrester Wave™: ECM Content Platforms, Q3 2019. Laserfiche was one of 14 vendors evaluated on the strength of its strategy and current offering.

According to the Forrester report, “Laserfiche is a veteran in the content management space and is evolving by investing in a bevy of enabling technologies including RPA, AI/ML, a SaaS platform, and a microservices architecture.”

Additionally, the report found that Laserfiche “is enriching its SaaS road map by analytics and data to understand how users are engaging with the platform. Its ongoing investment in its own native RPA capabilities is a differentiator in the market.” Read more here

Laserfiche a Strong Performer in Analyst Report on Cloud Content Platforms

Laserfiche Cloud was named a Strong Performer in The Forrester New Wave™: Cloud Content Platforms – Multitenant SaaS, Q3 2019. Laserfiche Cloud was one of 13 vendors evaluated on the strength of its strategy and current offering.

According to Forrester, “Laserfiche provides a robust workflow, strong app design, and development tools. Laserfiche offers strong transactional content services – workflow, forms, capture, and robotic process automation. Its template and design tools give users flexibility; they can tailor apps for specific needs.”

Additionally, the report found that Laserfiche “is a good fit for companies that need life-cycle management and process automation.” In the newly defined cloud content platforms – multitenant SaaS space, Laserfiche also received a differentiated rating in the transactional content, governance and security, and app design/development tools criteria. Read more here

Laserfiche Included in KMWorld 100 Companies that Matter Most

Laserfiche has been included in the 2019 KMWorld 100 Companies that Matter Most in the Knowledge Management List.

“This recognition underscores Laserfiche’s position that ‘knowledge management’ goes beyond digitizing and storing data,” said Greg Eisenberg, Director of Software Engineering at Laserfiche.

“Our technology enables organizations to streamline operations, collect and analyze process data, empower employees and transform the enterprise.”
The latest Laserfiche updates, which include robotic process automation features and expanded analytics and reporting tools, provide even more flexibility for organizations to build solutions catered to their specific needs.

Laserfiche in Gartner Magic Quadrant for Content Services Platforms

Laserfiche was named a Challenger in the Gartner Magic Quadrant for Content Services Platforms. This is the second year Gartner has published the Magic Quadrant for Content Services Platforms. The report represents an evolution of the Gartner Magic Quadrant for Enterprise Content Management, which recognised Laserfiche for eight consecutive years. Read more here.

The second annual Laserfiche Spark broadcast to be held on July 31st 2018

Laserfiche Spark is a free, live video broadcast which will showcase technology industry trends, discuss hot topics in information management and automation, and introduce the latest developments in Laserfiche software.

New tools and features to be covered include:

  • Robotic process automation (RPA), a new part of the Laserfiche process automation feature set that uses software bots to perform repetitive, manual tasks such as creating reports, data entry, generating emails and completing forms
  • Laserfiche Cloud, an approach to deploying document management and process automation that is quickly growing in popularity due to its mobility, lower up-front cost and accelerated implementation time
  • New features in the Laserfiche mobile app, such the ability to use biometric face and touch ID for sign-in; the ability to search for documents on a map; and more ways to streamline collaboration and support access to content
  • Additional features in the Laserfiche process automation suite including business rules, which enables users to manage and update an organization’s policies without programming or process design skills

For more information and to register for the broadcast, visit laserfiche.com/spark.

Laserfiche Ranked Highest for Usability in Nucleus Research ECM Technology Value Matrix 2018

The Nucleus Research ECM Technology Value Matrix 2018 named Laserfiche a leader for its superior end-user experience and robust functionality. In addition, Laserfiche is the vendor ranked highest in the matrix for usability. “Advanced functionality is valuable only when it’s easily adopted and provides a great customer experience,” said Nucleus Research analyst Barbara Peck. “Laserfiche excels in both functionality and usability—two characteristics evaluated in the Value Matrix that indicate an application’s ability to deliver both ROI and value over time.
Read more here.

Laserfiche Named a Challenger in 2017 Gartner Magic Quadrant for Content Services Platforms

Laserfiche, as a leading provider of enterprise content management and business process automation solutions, was named a Challenger in the Gartner Magic Quadrant for Content Services Platforms. As one of 19 vendors evaluated, Laserfiche moved into the Challengers quadrant this year and was recognized based on its completeness of vision and ability to execute.

In the newly defined content services platforms market, Laserfiche offers a product suite of innovative content services that enables digital transformation with analytics, workflow automation, records management and audit trail capabilities.

Read more here.

Laserfiche a Visionary Leader in MarketsandMarkets ECM Market Global Forecast to 2022

Laserfiche has been named a visionary leader in the MarketsandMarkets Enterprise Content Management Market Global Forecast to 2022 for its strong portfolio of content management, electronic forms and business process automation solutions. The forecast evaluates vendors based on criteria including breadth of offering, features/functionality, scalability, support, roadmap and viability.

MarketsandMarkets highlights Laserfiche’s powerful document management software solutions, flexible licensing options and ability to offer both on-premises and cloud deployments. “Its ECM solutions have enabled enterprises over the globe to manage document operations more securely and safely, thus making ECM systems more effective, efficient and transparent,” the forecast said. “Laserfiche provides its clients the ability to establish and deploy information management standards throughout the enterprise with no code/low code solutions that are quickly configurable to meet clients’ specific needs.”

Read more here.

Laserfiche Named a Leader in Nucleus Research ECM Technology Value Matrix 2017

Laserfiche has been named a leader in the Nucleus Research ECM Technology Value Matrix 2017 for its functionality, innovation and range of capabilities in response to user needs. The Value Matrix draws from customer feedback, product demonstrations and conversations with vendors and users.

“Laserfiche is one of very few ECM vendors with strong, organic annual revenue growth without mergers or acquisitions,” wrote Barbara Peck, Principal Analyst for Nucleus Research, in the report, citing Laserfiche’s annual customer retention rate of nearly 96 percent. “The solution’s high rate of usability is due in part to a common code base, relatively simple customization, field auto-population, rapid deployment, and a robust mobile application, among other factors.”

More detail is available here.

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Global ECM provides EDM solution for Hotels

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